How to enter Technical Support Mode in Kaspersky Secure Mail Gateway

Latest update: August 22, 2023 ID: 12376
 
 
 
 
This article concerns Kaspersky Secure Mail Gateway 1.1 (version 1.1.2.30).
 
 
 
 
To enter Technical Support Mode in Kaspersky Secure Mail Gateway 1.1:
  1. Open the Kaspersky Secure Mail Gateway console on the virtual machine or connect to it via SSH.
  2. Go to Technical Support Mode.
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  1. Enter the administrator password and click Ok.
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  1. Click Yes.
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