How to uninstall the application

December 19, 2023

ID 43539

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After removing the application, your computer and personal data will be unprotected.

The application is removed using the Setup Wizard.

How to uninstall the application in Windows 7

How to uninstall the application in Windows 8 or later

Removal involves the following steps:

  1. To remove the application, you must enter the password for accessing the application settings. If you cannot specify the password for any reason, application removal will be prohibited.

    This step is displayed if a password has been set for application removal.

  2. Saving data for future use

    During this step you can specify which of the data used by the application you want to keep for further use during the next installation of the application (for example, when installing a newer version of the application).

You can save the following data:

  • License details lets you use the existing license in the future, if it will not have expired at the time of installation, instead of activating the application.
  • Quarantine files are files scanned by the application and moved to Quarantine.
  • After the application is removed from the computer, quarantined files become unavailable. To perform operations with these files, Kaspersky Small Office Security must be installed.

  • Operational settings of the application are values of application settings selected when configuring the application.

    You can also export the protection settings at the command prompt, by using the following command: avp.com EXPORT <file_name>.

  • iChecker data are files that contain information about objects that have already been scanned using iChecker technology.
  • Anti-Spam databases are databases with specimens of spam messages added by the user.
  • Secret Vault are files placed in storage using Secret Vault functionality.

    Transfer of the settings from a Personal Computer application to the File Server one and vice versa is not supported.

  1. Confirming removal

    Since removing the application threatens the security of your computer and personal data, you will be asked to confirm your intention to remove the application. To do this, click the Remove button.

  2. Completing removal

During this step, the Wizard removes the application from your computer. Wait until removal is complete.

This functionality may be unavailable in some regions.

During removal of the application, you must restart your operating system. If you cancel an immediate restart, completion of the removal procedure is postponed until the operating system is restarted or the computer is turned off and then started up.

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