During the installation or removal of a Kaspersky application you may receive the error: "Failed to install the application. Error 1316. A network error occurred while attempting to read from the file [path to the file]".
To fix this problem, do the following:
- Run the removal tool to remove Kaspersky applications from your computer.
- Restart your computer and run the installation of the application once again.
What to do if the solution did not help
If the issue persists, submit a request to Kaspersky Customer Service by choosing the topic and filling out the form.