Changing the action to take on infected email messages

January 10, 2024

ID 145562

If a message sent via SMTP is found to contain a threat, the message is blocked regardless of the action chosen.

To use Kaspersky Security Center to change the action on infected email messages:

  1. Open Kaspersky Security Center Administration Console.
  2. In the Managed devices folder of the console tree, open the folder with the name of the administration group to which the relevant protected virtual machines belong.
  3. In the workspace, select the Policies tab.
  4. Select a Light Agent for Windows policy in the list of policies and open the Properties: <Policy name> by double-clicking.
  5. In the policy properties window, select the Mail Anti-Virus section in the list on the left.
  6. In the right part of the Action on threat detection section, select the action the application performs upon detecting an infected email message:
    • Select action automatically.
    • Perform action: Disinfect. Delete if disinfection fails.
    • Perform action: Disinfect.
    • Perform action: Delete.
    • Perform action: Block.

    The Select action automatically option is selected by default. The application performs the default action defined by Kaspersky experts: Disinfect. Delete if disinfection fails option is selected by default.

    When the messages are deleted or disinfected, copies of messages are saved in Backup.

  7. Click the Apply button.

To change the action on infected email messages in the local interface:

  1. On the protected virtual machine, open the application settings window.
  2. In the left part of the window, in the Anti-Virus protection section, select Mail Anti-Virus.

    In the right part of the window, the Mail Anti-Virus component’s settings are displayed.

  3. In the Action on threat detection section, select the action that is performed by the application on detecting an infected email message:
    • Select action automatically.
    • Perform action: Disinfect. Delete if disinfection fails.
    • Perform action: Disinfect.
    • Perform action: Delete.
    • Perform action: Block.

    The Select action automatically option is selected by default. The application performs the default action defined by Kaspersky experts: Disinfect. Delete if disinfection fails option is selected by default.

    When the messages are deleted or disinfected, copies of messages are saved in Backup.

  4. To save changes, click the Save button.

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