Managing unprocessed objects

January 10, 2024

ID 65811

An infected file is considered processed if the application performed one of the following actions on the infected file according to the defined settings while scanning the protected virtual machine:

  • Disinfect.
  • Delete.
  • Delete if disinfection fails.

An infected file is considered unprocessed if the application did not take action on the infected file according to the defined settings while scanning the protected virtual machine.

This situation is possible in the following cases:

  • The scanned file is unavailable (for example, it is located on a network drive or on an external device without write privileges).
  • The Inform action is selected in the application settings for scan tasks, in the Action on threat detection section.

Kaspersky Security writes information about unprocessed files as events in the table of unprocessed objects. In addition, the application adds information about attempts to modify files in shared folders to the table of unprocessed objects if the Inform option is selected in the System Watcher settings.

This section describes the actions that you can perform on unprocessed objects in the Light Agent for Windows local interface. Information about unprocessed objects detected on devices is also displayed in Kaspersky Security Center Administration Console (in the StoragesActive threats folder) and in the Web Console (OperationsStoragesActive threats).

In this section:

Working with unprocessed objects in a local interface

Starting a Custom Scan task for unprocessed files

Restoring unprocessed files

Deleting files from the list of unprocessed objects

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