Kaspersky Total Security 19

What to do if characters cannot be typed into the activation code field in a Kaspersky application

Latest update: July 11, 2023 ID: 14664


  • Your keyboard layout is switched to a different language. 
  • An application that automatically switches a keyboard layout (e.g. Punto Switcher) is installed on your computer.  


  • Make sure you enter the correct characters. Try entering the code again. 
  • Quit the applications that may switch your keyboard layout. Try entering the code again.  
  • Type the code in the text editor, e.g. Notepad. Copy the code into the field.  

If the application has accepted your activation code but an error occurs, try to find a solution in the Activation errors section.

What to do if the issue persists

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