Scheduled maintenance of Kaspersky cloud solutions
During the maintenance, the Kaspersky Security Center Cloud Console (KSC Cloud Console) and Kaspersky Endpoint Security Cloud (KES Cloud) services may be unavailable for all regions for short periods of time. Security of devices will not be affected.
Note that the schedule may change due to technical reasons.
How to determine the region of Kaspersky Security Center Cloud Console workspace
- Option 1. Refer to this table. Data centers used to store a workspace depend on the country that you specified when you registered the workspace in Kaspersky Security Center Cloud Console.
- Option 2. Sign in to your account on Kaspersky Security Center Cloud Console and click Go to workspace. For details, see these instructions. After Kaspersky Security Center Cloud Console loads, see the link in the address bar of you browser. This link will contain the information about the region.
April, 2024
KES Cloud and KSC Cloud Console infrastructure update
Infrastructure of KES Cloud and KSC Cloud Console will be updated on April 4, 9 and 22, 2024.
The following functions may be inaccessible up to 15 minutes:
- Open cloud.kaspersky.com and ksc.kaspersky.com
- Enter existing KES Cloud and KSC Cloud Console workspaces
Please note that versions of KES Cloud and KSC Cloud Console won’t change.
KES Cloud servers will be updated on April 17—18, 2024.
During the update, the enter existing workspaces function may be inaccessible for short periods of times. You'll see the maintenance warning in the console interface beforehand.
For more information about the update, see the email to the workspace administrator. We will send it a few days before the maintenance.
March, 2024
KES Cloud and KSC Cloud Console infrastructure update
Infrastructure of Kaspersky Security Center Cloud Console will be updated on March 29–30, 2024.
Starting from 5 p.m. (GMT+3), logging in to existing workspaces may be inaccessible up to 24 hours. These parts of the service may be unavailable for West Europe region only.
Please note that versions of KSC Cloud Console won’t change.
Infrastructure of Kaspersky Security Center Cloud Console will be updated on March 28–30, 2024.
During this period, creation of new KSC Cloud Console workspaces may be inaccessible.
Please note that versions of KSC Cloud Console won’t change.
Infrastructure of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console will be updated on March 25, 2024.
cloud.kasperksy.com, ksc.kaspersky.com, account.kaspersky.com and existing KES Cloud and KSC Cloud Console workspaces may be inaccessible for 1 or 2 hours.
Please note that versions of KSC Cloud Console won’t change.
Infrastructure of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console will be updated on March 24, 2024.
The following functions may be inaccessible from 2 to 4 hours:
- Opening cloud.kaspersky.com, ksc.kaspersky.com, account.kaspersky.com
- Logging in to existing workspaces
These parts of the service may be unavailable for all regions. Security of the connected devices will not be affected.
Please note that versions of KSC Cloud Console won’t change.
Infrastructure of Kaspersky Security Center Cloud Console will be updated on March 20—21, 2024.
The following functions may be inaccessible up to 1 hour:
- Enter existing KSC Cloud Console workspaces
These parts of the service may be unavailable for all regions. Security of devices will not be affected.
Please note that versions of KSC Cloud Console won’t change.
Infrastructure of KES Cloud and KSC Cloud Console will be updated on March 19, 2024.
Schedule of updates:
- 9 a.m. (UTC+3) – maintenance for ksc.kaspersky.com and cloud.kaspersky.com (downtime up to 2 hours)
- 11 a.m. (UTC+3) – maintenance for KSC Cloud Console (downtime up to 1 hour)
Please note that versions of KES Cloud and KSC Cloud Console won’t change.
Infrastructure of KES Cloud and KSC Cloud Console will be updated on March 18, 2024 (for some countries of the Asia–Pacific region it could be March 19).
The following functions may be inaccessible up to 4 hours:
- cloud.kaspersky.com, ksc.kaspersky.com, account.kaspersky.com
- Existing KES Cloud and KSC Cloud Console workspaces
Please note that versions of KES Cloud and KSC Cloud Console won’t change.
Infrastructure of KES Cloud and KCS Cloud Console will be updated on March 1, 6, 11 and 15, 2024.
The following functions may be inaccessible up to 15 minutes:
- cloud.kaspersky.com and ksc.kaspersky.com
- Existing KES Cloud and KSC Cloud Console workspaces
Please note that versions of KES Cloud and KSC Cloud Console won’t change.
KES Cloud servers will be updated on March 11—22 and 25—29, 2024.
During the update, the enter existing workspaces function may be inaccessible for short periods of times. You'll see the maintenance warning in the console interface beforehand.
For more information about the update, see the email to the workspace administrator. We will send it a few days before the maintenance.
February, 2024
February 29
Maintenance of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console
Infrastructure of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console will be updated on February 29 and March 1, 2024.
The following functions may be inaccessible up to 15 minutes:
- Open cloud.kaspersky.com and ksc.kaspersky.com
- Enter existing Kaspersky Endpoint Security Cloud workspaces
- Enter existing Kaspersky Security Center Cloud Console workspaces
These parts of the service may be unavailable for all regions. Security of devices will not be affected.
Please note that versions of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console won’t change.
February 10, 2024
Maintenance of Kaspersky Security Center Cloud Console
Kaspersky Security Center Cloud Console servers will be updated on February 10, 2024 according to this schedule.
During the update, the enter existing workspaces function may be inaccessible for 2 hours.
These parts of the service may be unavailable for all regions.
Security of devices will not be affected.
Schedule of updates by regions
- bs.nwc.ksc.kaspersky.com — February 10
- we.nwc.ksc.kaspersky.com — February 10
This schedule is subject to change due to technical reasons.
To determine the region of Kaspersky Security Center Cloud Console workspace, see the instructions.
February 3, 2024
Maintenance of Kaspersky Security Center Cloud Console
Kaspersky Security Center Cloud Console servers will be updated on February 3, 2024 according to this schedule.
During the update, the enter existing workspaces function may be inaccessible for 2 hours.
These parts of the service may be unavailable for all regions.
Security of devices will not be affected.
Schedule of updates by regions
- wu.nwc.ksc.kaspersky.com — February 3
- eu.nwc.ksc.kaspersky.com — February 3
- ne.nwc.ksc.kaspersky.com — February 3
- bs.nwc.ksc.kaspersky.com — February 3
- we.nwc.ksc.kaspersky.com — February 3
This schedule is subject to change due to technical reasons.
To determine the region of Kaspersky Security Center Cloud Console workspace, see the instructions.
January, 2024
Infrastructure of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console will be updated on January 30, 2024.
The following functions may be inaccessible up to 15 minutes:
- Open cloud.kaspersky.com and ksc.kaspersky.com
- Enter existing KES Cloud workspaces
- Enter existing KSC CC workspaces
These parts of the service may be unavailable for all regions. Security of devices will not be affected.
Please note that versions of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console won’t change.
Archive 2023
December 22, 2023
Maintenance of Kaspersky Endpoint Security Cloud
Kaspersky Endpoint Security Cloud servers will be updated to version 24.6 by December 22, 2023.
During the update, the enter existing workspaces function may be inaccessible for short periods of times.
These parts of the service may be unavailable for all regions.
Security on the endpoints, managed from Kaspersky Endpoint Security Cloud, won’t be affected.
December 16, 2023
Maintenance of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console
Infrastructure of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console will be updated on December 16, 2023.
cloud.kaspersky.com, ksc.kaspersky.com and account.kaspersky.com may be inaccessible up to one hour.
These parts of the service may be unavailable for all regions. Security of devices will not be affected.
Note that versions of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console won’t change.
December 14, 2023
Maintenance of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console
Dear users! We haven't started the update on December 14, 2023. The update will be completed by December 18.
Infrastructure of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console will be updated on December 14, 2023.
The following functions may be inaccessible up to 15 minutes:
- cloud.kaspersky.com and ksc.kaspersky.com
- Enter existing Kaspersky Endpoint Security Cloud workspaces
- Enter existing Kaspersky Security Center Cloud Console workspaces
These parts of the service may be unavailable for all regions. Security of devices will not be affected.
Please note that versions of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console won’t change.
December 2, 2023
Maintenance of Kaspersky Security Center Cloud Console
Kaspersky Security Center Cloud Console servers will be updated on December 2, 2023 according to this schedule.
During the update, the enter existing workspaces function may be inaccessible for 2 hours.
These parts of the service may be unavailable for all regions.
Security of devices will not be affected.
Schedule of updates by regions
- eu.nwc.ksc.kaspersky.com — December 2
- ne.nwc.ksc.kaspersky.com — December 2
- bs.nwc.ksc.kaspersky.com — December 2
- we.nwc.ksc.kaspersky.com — December 2
This schedule is subject to change due to technical reasons.
To determine the region of Kaspersky Security Center Cloud Console workspace, see the instructions.
November 25, 2023
Maintenance of Kaspersky Security Center Cloud Console
Kaspersky Security Center Cloud Console servers will be updated on November 25, 2023 according to this schedule.
During the update, the enter existing workspaces function may be inaccessible for 2 hours.
These parts of the service may be unavailable for all regions.
Security of devices will not be affected.
Schedule of updates by regions
- wu.nwc.ksc.kaspersky.com — November 25
This schedule is subject to change due to technical reasons.
To determine the region of Kaspersky Security Center Cloud Console workspace, see the instructions.
November 23, 2023
Maintenance of Kaspersky Endpoint Security Cloud
Kaspersky Endpoint Security Cloud servers will be updated to version 24.5.1 by November 23, 2023.
During the update, the enter existing workspaces function may be inaccessible for short periods of times.
These parts of the service may be unavailable for all regions.
Security on the endpoints, managed from Kaspersky Endpoint Security Cloud, won’t be affected.
November 21, 2023
Maintenance of Kaspersky Endpoint Security Cloud
Kaspersky Endpoint Security Cloud servers will be updated to version 24.5 by November 21, 2023.
During the update, the enter existing workspaces function may be inaccessible for short periods of times.
These parts of the service may be unavailable for all regions.
Security on the endpoints, managed from Kaspersky Endpoint Security Cloud, won’t be affected.
November 15, 2023
Maintenance of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console
Infrastructure of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console will be updated on November 15, 2023.
During the update, the enter existing Kaspersky Security Center Cloud Console workspaces function may be inaccessible up to 15 minutes.
These parts of the service may be unavailable for all regions. Security of devices will not be affected.
Please note that versions of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console won’t change.
November 9, 2023
Maintenance of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console
Infrastructure of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console will be updated on November 9, 2023.
The following functions may be inaccessible up to 15 minutes:
- cloud.kaspersky.com and ksc.kaspersky.com
- Enter existing Kaspersky Endpoint Security Cloud workspaces
- Enter existing Kaspersky Security Center Cloud Console workspaces
These parts of the service may be unavailable for all regions. Security of devices will not be affected.
The versions of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console won’t change.
October 29, 2023
Maintenance of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console
Infrastructure of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console will be updated on October 29, 2023.
During the update, ksc.kaspersky.com and existing workspaces may be inaccessible up to 15 minutes.
These parts of the service may be unavailable for all regions. Security of devices will not be affected.
Please note that versions of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console won’t change.
October 23, 2023
Maintenance of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console
Dear users! We completed the update on November 2, 2023.
Infrastructure of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console will be updated on October 23, 2023.
The following functions may be inaccessible up to 15 minutes:
- cloud.kaspersky.com and ksc.kaspersky.com
- Enter existing Kaspersky Endpoint Security Cloud workspaces
- Enter existing Kaspersky Security Center Cloud Console workspaces
These parts of the service may be unavailable for all regions. Security of devices will not be affected.
Please note that versions of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console won’t change.
October 6, 2023
Maintenance of Kaspersky Endpoint Security Cloud
Kaspersky Endpoint Security Cloud servers will be updated to version 24.4 by October 6, 2023.
During the update, the enter existing workspaces function may be inaccessible for short periods of times.
These parts of the service may be unavailable for all regions.
Security on the endpoints, managed from Kaspersky Endpoint Security Cloud, won’t be affected.
September 20, 2023
Maintenance of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console
Infrastructure of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console will be updated on September 20, 2023.
During the update, the enter existing workspaces function may be inaccessible up to 15 minutes.
These parts of the service may be unavailable for all regions. Security of devices will not be affected.
Please note that versions of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console won’t change.
September 13, 2023
Maintenance of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console
Infrastructure of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console will be updated on September 13, 2023.
The following functions may be inaccessible for up to 15 minutes:
- Open cloud.kaspersky.com and ksc.kaspersky.com
- Enter existing Kaspersky Endpoint Security Cloud workspaces
- Enter existing Kaspersky Security Center Cloud Console workspaces
These parts of the service may be unavailable for all regions. Security of devices will not be affected.
Please note that versions of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console won’t change.
September 7–14, 2023
Maintenance of Kaspersky Security Center Cloud Console
From September 7 to September 14 Kaspersky Security Center Cloud Console servers will be updated according to this schedule.
During the update, the enter existing workspaces function may be inaccessible for short periods of times.
These parts of the service may be unavailable for all regions.
Security of devices will not be affected.
This update of Kaspersky Security Center Cloud Console includes the following new features and improvements:
- Kaspersky Security Center Cloud Console now supports Kaspersky Embedded Systems Security 3.3 for Linux.
- Kaspersky Security Center Cloud Console now supports Kaspersky Endpoint Security 12.2 for Windows.
- We have optimized the user interface when working with the user list in the Devices section.
- For enterprise-sized client organizations that requested their Kaspersky Security Center Cloud Console workspaces through Technical Support, we extended the limit of events that can be exported to a report from 10000 to 50000.
For more information about the updates, see What’s new.
Schedule of updates by regions
- wu.nwc.ksc.kaspersky.com — September 7
- eu.nwc.ksc.kaspersky.com — September 7
- ne.nwc.ksc.kaspersky.com — September 11
- bs.nwc.ksc.kaspersky.com — September 12
- we.nwc.ksc.kaspersky.com — September 25
This schedule is subject to change due to technical reasons.
To determine the region of Kaspersky Security Center Cloud Console workspace, see the instructions.
August 31, 2023
Maintenance of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console
Infrastructure of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console will be updated on August 31, 2023.
The following functions may be inaccessible for up to 15 minutes:
- Open cloud.kaspersky.com and ksc.kaspersky.com
- Enter existing Kaspersky Endpoint Security Cloud workspaces
- Enter existing Kaspersky Security Center Cloud Console workspaces
These parts of the service may be unavailable for all regions. Security of devices will not be affected.
Please note that versions of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console won’t change.
August 16, 2023
Maintenance of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console
Infrastructure of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console will be updated on August 16, 2023.
The following functions may be inaccessible for up to 15 minutes:
- Open cloud.kaspersky.com and ksc.kaspersky.com
These parts of the service may be unavailable for all regions. Security of devices will not be affected.
Please note that versions of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console won’t change.
August 11, 2023
Maintenance of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console
Infrastructure of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console will be updated on August 11, 2023.
The following functions may be inaccessible for up to 15 minutes:
- Enter existing Kaspersky Security Center Cloud Console workspaces
These parts of the service may be unavailable for all regions. Security of devices will not be affected.
Please note that versions of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console won’t change.
Maintenance of Kaspersky Endpoint Security Cloud
Kaspersky Endpoint Security Cloud servers will be updated to version 24.3 by August 11.
During the update, the enter existing workspaces function may be inaccessible for short periods of times.
These parts of the service may be unavailable for all regions.
Security on the endpoints, managed from Kaspersky Endpoint Security Cloud, won’t be affected.
The Kaspersky Endpoint Security Cloud update includes the following features and improvements:
- The new version of Kaspersky Endpoint Security for Windows is now supported
You can update Kaspersky Endpoint Security for Windows on your devices to version 12.2 from the Kaspersky Endpoint Kaspersky Endpoint Security Cloud.
- Detect more types of sensitive data by using Data Discovery
You can detect the sharing of critical or personal information of the citizens of Brazil and Portugal.
- Monitor the use of more than 3100 cloud services, with Cloud Discovery
The newly supported cloud services include popular generative AI tools and payment systems.
- Easily share Kaspersky Endpoint Security for Windows and Kaspersky Endpoint Security for Mac distribution packages with your users
You can now copy a link for downloading distribution packages from Kaspersky Endpoint Security Cloud and send it to your users in any convenient way.
- New update for Vulnerability Assessment and Patch Management
The Vulnerabilities report is easier to access. You can now open it directly in the VA&PM section.
For more information about the updates, see What’s new.
August 2, 2023
Maintenance of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console
Infrastructure of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console will be updated on August 2.
The following functions may be inaccessible for up to 45 minutes:
- ksc.kaspersky.com
- Enter existing Kaspersky Security Center Cloud Console workspaces
These parts of the service may be unavailable for all regions. Security of devices will not be affected.
Please note that versions of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console won’t change.
July 26–27, 2023
Maintenance of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console
Infrastructure of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console will be updated on July 27.
The following functions may be inaccessible for up to 15 minutes:
- Open cloud.kaspersky.com and ksc.kaspersky.com
- Enter existing Kaspersky Endpoint Security Cloud workspaces
- Enter existing Kaspersky Security Center Cloud Console workspaces
These parts of the service may be unavailable for all regions. Security of devices will not be affected.
Please note that versions of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console won’t change.
July 14, 2023
Maintenance of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console
Infrastructure of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console will be updated on July 14.
During the update, the enter existing workspaces function may be inaccessible up to 15 minutes.
These parts of the service may be unavailable for all regions. Security of devices will not be affected.
Please note that versions of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console won’t change.
July 10, 2023
Maintenance of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console
Infrastructure of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console will be updated on July 10, 2023.
The following functions may be inaccessible for up to 15 minutes:
- Open cloud.kaspersky.com and ksc.kaspersky.com
- Enter existing Kaspersky Endpoint Security Cloud workspaces
- Enter existing Kaspersky Security Center Cloud Console workspaces
These parts of the service may be unavailable for all regions. Security of devices will not be affected.
Please note that versions of Kaspersky Endpoint Security Cloud and Kaspersky Security Center Cloud Console won’t change.
June 28–July 12, 2023
Maintenance of Kaspersky Security Center Cloud Console
Kaspersky Security Center Cloud Console servers will be updated by July 12.
During the update, the enter existing workspaces function may be inaccessible for short periods of times.
These parts of the service may be unavailable for all regions.
Security on the endpoints, managed from Kaspersky Security Center Cloud Console, won’t be affected.
April 4–12, 2023
Maintenance of Kaspersky Security Center Cloud Console
From April 4 to April 12 Kaspersky Security Center Cloud Console servers will be updated.
During the update, the enter existing workspaces function may be inaccessible for short periods of times.
These parts of the service may be unavailable for all regions.
Security on the endpoints, managed from Kaspersky Security Center Cloud Console, won’t be affected.
March 28–April 7, 2023
Maintenance of Kaspersky Endpoint Security Cloud
Kaspersky Endpoint Security Cloud servers will be updated to version 24.1 until April 7th, 2023.
During the update, short periods of inaccessibility may occur to the following functions:
- Enter existing workspaces
These parts of the service may be unavailable for all regions.
Security on the endpoints, managed from Kaspersky Endpoint Security Cloud, won’t be affected.
January 30–February 3, 2023
Maintenance of Kaspersky Security Center Cloud Console
From January 30 to February 3 Kaspersky Security Center Cloud Console servers will be updated.
During the update, existing workspaces may be inaccessible for short periods of times.
These parts of the service may be unavailable for all regions.
Security on the endpoints, managed from Kaspersky Security Center Cloud Console, won’t be affected.
