What is Kaspersky Expert Installation & Set-up Service
Kaspersky Expert Installation & Set-up Service is a service where a support engineer remotely installs and sets up a Kaspersky solution for Windows or Mac on a customer's computer.
This option ensures that the Kaspersky solution is installed correctly and is set up according to customer's needs. Should any errors occur during installation, the support engineer will solve it right away.
It's a single-claim service, meaning you can only use it once after purchase.
The purchase is valid for 1 year, meaning you don't have to contact Kaspersky right away and have a full year to claim the service.
How to buy a premium installation service
- Follow the link to the installation service purchase page.
- Complete your order.
- A confirmation email will be sent to the address you have specified in your order. Open the message and scroll down to the Installation Instructions section.
- Follow the link in the message to redeem your service.
How to get a refund
You can request a refund within 30 days after purchase if you haven't claimed the service.
To request a refund, contact Kaspersky technical support by choosing the "Purchase and payment help" topic.