How to disconnect a device from your account
December 2, 2024
ID 95350
You can disconnect a device from your account on My Kaspersky, for example, if you no longer use the device. Disconnecting a device from your account will also disconnect Kaspersky applications that are installed on the device.
You will not be able to remotely manage the Kaspersky applications installed on a device after the device is disconnected from your account. Disconnecting devices from your account does not affect the operation of the applications installed on the device if they do not require a mandatory connection to My Kaspersky. Subscriptions of disconnected applications will remain active under the terms of the End User License Agreements. Information about purchased subscriptions will remain in your account.
The functions of applications requiring mandatory connection to your account on My Kaspersky will be unavailable after the application or the device is disconnected.
To disconnect a device from your account:
- Go to the Devices section.
- Click on the device of interest.
- Click the Disconnect device link.
The confirmation dialog opens.
- Confirm the operation.
The device is disconnected from your account. The Kaspersky applications installed on the device are also disconnected from your account.
You will be able to reconnect the disconnected device to your account.