Kaspersky Labs standardsupportpolicy (uppdaterades 1 februari 2019)


1. Inledning


2. Definitioner


3. Erbjudande om standardsupport


4. Utökad teknisk support


5. Supporttider och språk


6. Incidenthantering


7. Supportkanaler


8. Kaspersky Labs webbforum


9. Programvarans supportlivscykel


10. Kaspersky Labs ansvar


11. Kundens ansvar



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