Troubleshooting
February 14, 2022
ID 195928
What to do if Kaspersky Security Cloud functions incorrectly
If Kaspersky Security Cloud functions incorrectly, you can do the following:
- Restart Kaspersky Security Cloud.
- If the issue still persists, restart your Mac.
- If this does not help, reinstall Kaspersky Security Cloud.
Restart Kaspersky Security Cloud
Reinstall Kaspersky Security Cloud
If you get the "Some of the protection components failed to start" message
This message may result from unsuccessful installation of the Kaspersky certificate. Follow the instructions on the Technical Support website (Knowledge Base) to resolve the issue.
How to get a system report
How to save the system.log file
How to enable System Integrity Protection
System Integrity Protection is a feature that protects the integrity of the operating system of your Mac. It prevents malware from editing system files and preferences.
Enable System Integrity Protection
How to disable Kernel Extension Development Mode
Kernel Extension Development Mode disables digital signature verification for drivers. This can lead to issues with the functioning of your Mac, data loss, theft of confidential information and other problems.