Connect to My Kaspersky

In the Choose an account to sign in to window do one of the following:

• If you want to sign in with the suggested account, select Sign in as.

The Sign in to My Kaspersky window opens and credentials of this account will be automatically entered. You can sign in to My Kaspersky.

• If the suggested account isn't yours or you don't want to use it, click Use another account.

The Sign in to My Kaspersky window opens and the form will be clear. You can enter the credentials for another account.

By signing in to My Kaspersky, you confirm that you have fully read, understand, and accept the terms of the Statement Regarding Data Processing for Purpose of Using Web-Portal (Web-Portal Statement).

1. In the Sign in to My Kaspersky window, enter the credentials of your My Kaspersky account.

   If you are connected to My Kaspersky via Kaspersky Safe Kids, your email linked to the My Kaspersky account will be automatically filled.

2. Click Sign in.

   By clicking Sign in, you confirm that you have fully read, understand, and accept the terms of the Statement Regarding Data Processing for Purpose of Using Web-Portal (Web-Portal Statement).

   If you make too many attempts to connect to My Kaspersky, the application tries to determine whether you are human by displaying the Enter the code from the image window.

3. Type symbols from the picture to the field and click Continue.

   If you set up two-step verification on My Kaspersky website, the application sends the code to your phone number.

4. Enter the code from SMS to the field and click Confirm.

   The code is valid for five minutes. You can request another code in 30 seconds.

The application connects to My Kaspersky and signs you in.

Signing in with Facebook, Google and Apple is not available in some regions. For more details on restrictions in Russia, please see this article (available only in English and Russian).

Click on the corresponding button to Sign in with Google, Sign in with Facebook or Sign in with Apple.

In the browser window that opens, sign in to your Google, Facebook or Apple account and allow access to your email address.

If you don't have a Google, Facebook or Apple account yet, you can create one and then continue setting up a quick login to My Kaspersky.

If you use the Microsoft Edge browser, you need a version of Microsoft Edge based on Chromium 77.x and higher to configure the login to My Kaspersky. If a connection error occurs, select another browser as the default browser, install the latest version of Microsoft Edge browser, or update the Microsoft Windows operating system.

Go back to the app and continue creating your account by clicking the Continue button. Follow the on-screen instructions.

Your device will be connected to the My Kaspersky account. Additionally, you can set a password for your account on the My Kaspersky website.

1. In the Sign in to My Kaspersky window, click the Create account button.

   The registration form opens.

2. In the email address field, enter the email address that you want to associate with your new My Kaspersky account.
3. In the password field, enter the password for your new My Kaspersky account.

   The password must contain a minimum of eight characters, including at least one digit, one lowercase letter, and one uppercase letter. Spaces are not allowed.

4. In the password confirmation field, enter the password again.
5. If you agree to provide Kaspersky with your email address for receiving informational and promotional email messages, select the Receive news and special offers from Kaspersky by email checkbox.
6. Click the Create account button to proceed.

   By clicking Create account, you confirm that you have fully read, understand, and accept the terms of the Statement Regarding Data Processing for Purpose of Using Web-Portal (Web-Portal Statement).

   The application creates your account and connects to My Kaspersky. You can create the main password.

1. Check whether your mobile network is available.
2. Wait until the Request code again link becomes available in the application.
3. Click Request code again.

If the problem still persists, contact Customer Service.

1. Open the main application window.
2. Click in the lower part of the main application window.

   The Sign in to turn on sync window opens.

3. In the Sign in to turn on sync window, click Turn on sync.

   The Sign in to My Kaspersky window opens.

4. Click the Create account button.

   The registration form opens.

5. In the email address field, enter the email address that you want to associate with your new My Kaspersky account.
6. In the password field, enter the password for your new My Kaspersky account.

   The password must contain a minimum of eight characters, including at least one digit, one lowercase letter, and one uppercase letter. Spaces are not allowed.

7. In the password confirmation field, enter the password again.
8. If you agree to provide Kaspersky with your email address for receiving informational and promotional email messages, select the Receive news and special offers from Kaspersky by email checkbox.
9. Click the Create account button to proceed.

   Kaspersky Password Manager connects to the My Kaspersky and creates your account. After your account is created, you can unlock your vault.