Monitoring of application operation

August 12, 2022

ID 191044

You can monitor the operation of the Kaspersky Sandbox application in the Dashboard and Cluster management sections of the Kaspersky Sandbox web interface, as well as in the Administration Server section on the Dashboard tab of Kaspersky Security Center Web Console.

You can use color indicators to quickly evaluate the state of the application. The goal of the administrator is to maintain all indicators in the "green" state.

If all indicators are green, Kaspersky Sandbox is working as intended.

If at least one indicator is amber, Kaspersky Sandbox is operational but requires attention of the administrator.

If at least one indicator is red or gray, Kaspersky Sandbox is not receiving objects for processing from Kaspersky Endpoint Security and requires attention of the administrator.

The Dashboard section of Kaspersky Sandbox web interface displays the following information:

  • Self-diagnostics. Indicators and description of the self-diagnosed state of the application.
  • Database update. Indicators and description of the database update state of the application.
  • License. Indicators and description of the application activation status and license validity period.
  • All requests. A widget that displays the processing status of objects received from Kaspersky Endpoint Security.

The Cluster management section of Kaspersky Sandbox web interface displays the following information:

  • Online. Indicators and the number of cluster servers that:
    • are online;
    • are offline.
  • Self-diagnostics. Indicators and the number of cluster servers that:
    • are operating normally;
    • are experiencing problems that need to be addressed.
  • Database update. Indicators and the number of servers in the cluster that:
    • have the current version of the database;
    • require a database update.
  • License. Indicators and the number of servers in the cluster that:
    • have a successfully activated Kaspersky Sandbox application;
    • require a license key to be uploaded or the application to be activated.

In this Help section

Information about self diagnostics of the application in Kaspersky Sandbox web interface

Information about database update state in Kaspersky Sandbox web interface

Information about the application activation state and the license validity period in the Kaspersky Sandbox web interface

Configuring the data display period on the widget in the Kaspersky Sandbox web interface

Monitoring the processing of objects received from Kaspersky Endpoint Security in the Kaspersky Sandbox web interface

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