Service Requests
Service requests are tasks that are performed while solution components are working and are automatically created when a user does something. For example, when a user applies a CPE template to a device, a corresponding service request is created. You can use service requests to monitor ongoing operations.
In Kaspersky SD-WAN, service requests are created at the level of tenants, CPE devices, and SD-WAN instances. To view service requests, use the following instructions:
- Viewing service requests for a tenant.
- Viewing service requests for a CPE device.
- Viewing service requests for an SD-WAN instance.
If necessary, you can delete a service request created at the CPE device or SD-WAN instance level to halt the operation associated with that request. To do so, use the following instructions: