Configuring the display of Android devices in Kaspersky Security Center

For convenient operations with the list of mobile devices, you should configure the settings for displaying devices in Kaspersky Security Center. By default, the list of mobile devices is displayed in the Additional → Mobile Device Management → Mobile devices console tree. Device information is updated automatically. You can also manually update the list of mobile devices by clicking the Update button in the upper right corner.

After connecting the device to Kaspersky Security Center, devices are added to the mobile device list automatically. The mobile device list may contain detailed information about that device: model, operation system, IP address, and others.

You can configure the device name format and select the device status. The device status informs you about how the components of Kaspersky Endpoint Security for Android are operating on the user's mobile device.

Kaspersky Endpoint Security for Android components could be non-operational for the following reasons:

• The user disabled the component in the device settings.
• The user did not grant the app the necessary permissions for the component to operate (for example, there is no permission to determine the device location for the corresponding Anti-Theft command).

To display the device status, you must enable the Determined by the application condition in the administration group properties (Properties > Device status > Set device status to Critical if and Set device status to Warning if). In the administration group properties, you can also select other criteria for forming the mobile device status.

To configure the display of Android devices in Kaspersky Security Center:

1. In the console tree, in the Managed devices folder, select the administration group to which the Android devices belong.
2. In the workspace of the group, select the Policies tab.
3. Open the policy properties window by double-clicking any column.

   Complete the following steps within 15 minutes. Otherwise, you may face an error when saving changes to the policy.

4. In the policy Properties window, select the Device information section.
5. In the Device name in Kaspersky Security Center section, select the device name format for the device name in the Administration Console:
   • Device model [email, device ID]
   • Device model [email (if any) or device ID]

   A device ID is a unique ID that Kaspersky Endpoint Security for Android generates from the data received from a device as follows:

   • On personal devices running Android 9 and earlier, the app uses the IMEI. For later versions of Android, the app uses SSAID (Android ID) or checksum of other data received from the device.
   • In device owner mode, the app uses IMEI on all Android versions.
   • When a work profile is created on devices running Android 11 or earlier, the app uses IMEI. On other Android versions, the app uses the SSAID (Android ID) or checksum of other data received from the device.
6. Set the Lock attribute in the locked position ().
7. In the Device status in Kaspersky Security Center section, select the appropriate device status if a component of Kaspersky Endpoint Security for Android is not working: (Critical), (Warning) or (OK).

   In the list of mobile devices, the device status will be changed according to the selected status.

8. Set the Lock attribute in the locked position.
9. Click the Apply button to save the changes you have made.

Mobile device settings are changed after the next device synchronization with Kaspersky Security Center.