Kaspersky Secure Mobility Management

Configuring the app in device owner mode on Android 7 and later

February 26, 2024

ID 241802

To deploy the app in device owner mode, you need to reset the device to factory settings and install the app using the QR code generated in Kaspersky Security Center. The QR code contains all the necessary data for app configuration.

To install the Kaspersky Endpoint Security for Android app on the device in device owner mode:

  1. Reset the device to factory settings.

    The device reboots, and the welcome screen appears.

  2. Tap six times on an empty space of the device's welcome screen.

    The QR code reader appears.

  3. Scan the QR code generated in Kaspersky Security Center for app installation.
  4. Perform the initial setup of the device. The operating system installs the Kaspersky Endpoint Security for Android app in the background.

    Once the device setup completes, Kaspersky Endpoint Security for Android starts on the device.

    On Xiaomi devices running Android 12, Kaspersky Endpoint Security for Android does not start automatically. In this case, please, start the app manually.

  5. Activate the app by following the instructions in the app's Initial Configuration Wizard.

    When deploying the app via the installation package downloaded from Kaspersky Security Center, after the device is reset to factory settings and the QR code is scanned, the Blocked by Play Protect message may appear on the device. The issue is caused by the installation package signing certificate being different from the one specified in Google Play. The user should continue the installation by choosing Install anyway. If OK is selected, the installation process will be interrupted and the device will be reset to factory settings.

The Kaspersky Endpoint Security for Android app is installed and activated on the device in device owner mode.

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