Kaspersky Secure Mobility Management

Disconnecting an iOS MDM device from management

February 26, 2024

ID 90605

If you want to stop managing an iOS MDM device, you can disconnect it from management in Kaspersky Security Center.

As an alternative, you or the device owner can remove the iOS MDM profile from the device. However, after that you nevertheless must disconnect the device from management, as described in this section. Otherwise, you will not be able to start managing this device again.

To disconnect an iOS MDM device from the iOS MDM Server:

  1. In the Mobile Device Management folder in the console tree, select the Mobile devices subfolder.

    The folder workspace displays a list of managed mobile devices.

  2. In the workspace, filter iOS MDM devices:
    1. Click the No filter specified, records total: <number> link.
    2. On the Management protocol list, select iOS MDM.
  3. Select the mobile device that you want to disconnect.
  4. In the context menu of the mobile device, select Delete.

The iOS MDM device is marked in the list for removal. Within one minute, the device is removed from the iOS MDM Server database, after which it is automatically removed from the list of managed devices.

After the iOS MDM device is disconnected from management, all installed configuration profiles, the iOS MDM profile, and applications for which the Remove together with iOS MDM profile option has been enabled in the iOS MDM Server settings, will be removed from the mobile device.

See also:

Scenario: Mobile Device Management deployment

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