Remote management of Kaspersky Small Office Security 4 for PC is not available via TeamViewer

 

Kaspersky Small Office Security 4.0 (PC)

 
 
 

Remote management of Kaspersky Small Office Security 4 for PC is not available via TeamViewer

Volver a la sección "Solución de problemas"
2013 dic. 12 ID: 11893
 
 
 
 

When using the TeamViewer application to manage your computer remotely, you will not be able to remotely change antivirus settings of Kaspersky Small Office Security 4 for Personal Computer due to the application self-defense settings.

If you want to manage Kaspersky Small Office Security 4 remotely via TeamViewer, you must add TeamViewer to the trusted applications list. Follow these steps:

  1. Open Kaspersky Small Office Security 4 for Personal Computer.
  2. At the bottom of the main application window, click Settings.

Open Settings in Kaspersky Small Office Security 4 for PC

  1. In the Settings window, go to the Additional section and select Threats and exclusions in the right frame.

Select Threats and exclusions

  1. In the Exclusions section, click the link Specify trusted applications.

Click Specify trusted applications

  1. In the Trusted applications window, click Add.

Нажмите

  1. Find the TeamViever application in the list. If it is not present in the list, click Browse in the lower left part of the window.

Click the Browse link.

  1. In the Open window:
    • If TeamViewer is installed on your computer, select the file C:\Program Files\TeamViewer\TeamViewer_Desktop.exe.
    • If Teamviewer is running without installation, enable display of hidden files and folders and select the file C:\Documents and Settings\<Username>\Local Settings\Temp\TeamViewer\TeamViewer_Desktop.exe.
  2. Click Open.

Select the TeamViewer_Desktop.exe file

  1. In the Exclusions for application view, select the check box Do not monitor application activity and click Add.

Select the check box Do not monitor application activity.

  1. TeamViewer has been added to Trusted applications.
TeamViewer has been added to trusted applications
  1. Close the Trusted applications window.
  2. Close the main application window.
 
 
 
 
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