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Kebijakan Dukungan Standar Kaspersky Lab (diperbarui 3 Agustus 2018)


1. Pendahuluan


2. Definisi


3. Penawaran Dukungan Standar


4. Dukungan Teknis Tambahan


5. Bahasa dan Jam Dukungan


6. Manajemen Insiden


7. Saluran Dukungan


8. Forum Kaspersky Lab


9. Masa Pakai Dukungan Aplikasi


10. Tanggung Jawab Kaspersky Lab


11. Tanggung Jawab Pelanggan