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Standardní zásady podpory společnosti Kaspersky Lab (aktualizováno 1. února 2019)


1. Úvod


2. Definice


3. Nabídka standardní podpory


4. Rozšířená technická podpora


5. Pracovní doba podpory a jazyky


6. Správa incidentů


7. Kanály podpory


8. Fórum Kaspersky Lab


9. Životnost podpory aplikace


10. Povinnosti společnosti Kaspersky Lab


11. Povinnosti zákazníka



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