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Kaspersky Lab Standarta atbalsta noteikumi (atjaunināts 2018. gada 3.augustā)

 
 
 
 

1. Ievads

 
 
 
 

2. Skaidrojumi

 
 
 
 

3. Standarta atbalsta piedāvājums

 
 
 
 

4. Paplašināts tehniskais atbalsts

 
 
 
 

5. Atbalsta darba laiks un valodas

 
 
 
 

6. Starpgadījumu pārvaldīšana

 
 
 
 

7. Atbalsta kanāli

 
 
 
 

8. Kaspersky Lab Forums

 
 
 
 

9. Aplikācijas atbalsta dzīves cikls

 
 
 
 

10. Kaspersky Lab Atbildība

 
 
 
 

11. Klienta Atbildība

 

 
 

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