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Politika standardne podrške kompanije Kaspersky Lab (ažurirano 1. februara 2019.)


1. Uvod


2. Definicije


3. Ponuda standardne podrške


4. Proširena tehnička podrška


5. Radno vreme i jezici podrške


6. Upravljanje incidentima


7. Sredstva za podršku


8. Kaspersky Lab forum


9. Životni ciklus podrške za aplikaciju


10. Dužnosti kompanije Kaspersky Lab


11. Dužnosti Korisnika



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