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Politika standardne podrške kompanije Kaspersky Lab (ažurirano 3. avgusta 2018)

 
 
 
 

1. Uvod

 
 
 
 

2. Definicije

 
 
 
 

3. Ponuda standardne podrške

 
 
 
 

4. Proširena tehnička podrška

 
 
 
 

5. Radno vreme i jezici podrške

 
 
 
 

6. Upravljanje incidentima

 
 
 
 

7. Sredstva za podršku

 
 
 
 

8. Kaspersky Lab forum

 
 
 
 

9. Životni ciklus podrške za aplikaciju

 
 
 
 

10. Dužnosti kompanije Kaspersky Lab

 
 
 
 

11. Dužnosti Korisnika

 

 
 

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