Creating a system state report

To create an operating system state report:

1. Open the main application window.
2. In the main application window, click the button.
3. Select Customer Service → Support Tools → Open from the drop-down menu.
4. Click the How to create an operating system state report link.

   Your browser opens a Knowledge Base article on how to create an operating system state report.

5. Follow the instructions in the Knowledge Base article.