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Kaspersky Lab Standart Destek Politikası (1 Ţubat 2019'da güncellenmiţtir)

 
 
 
 

1. Giriş

 
 
 
 

2. Tanımlar

 
 
 
 

3. Standart Destek Teklifinin

 
 
 
 

4. Genişletilmiş teknik destek

 
 
 
 

5. Destek Sağlanan Saatler ve Diller

 
 
 
 

6. Olay Yönetimi

 
 
 
 

7. Destek Kanalları

 
 
 
 

8. Kaspersky Lab Forumu

 
 
 
 

9. Uygulama Destek Yaşam Döngüsü

 
 
 
 

10. Kaspersky Lab'in Sorumlulukları

 
 
 
 

11. Müşterilerin Sorumlulukları

 

 
 

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