When you contact Kaspersky technical support, the engineer may ask for the full version number of your application.
To find it, open Kaspersky for Android and click → About.
You will see the full version number of the app in the window that opens.
We are continuously improving the app and update it regularly. Therefore, the version on your device may be different from the latest version released.
What to do in case of issues when activating Kaspersky for Android
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