Kaspersky Ultimate Help Desk
Technology is constantly evolving and becoming more complex, but we are here to help!
Get 24/7 access to Kaspersky experts who can assist with a full range of IT services from the comfort of your own home.
Services included with Kaspersky Ultimate Help Desk:
- Connecting your devices to your network and optimizing performance.
- Performing data back-ups to both physical and cloud storage.
- PC Tune-ups to ensure proper security and performance.
- Advanced troubleshooting and recommendations to complex software issues.
- Device set-up and configuration.
See the full terms and conditions.
Kaspersky Expert Installation and Set-up
Sit back and relax while your software is installed and set-up by a Kaspersky Expert.
During the remote session, the Kaspersky expert will:
- Run the installation via remote connection.
- Make sure the installation progress is error free.
- Provide an overview of settings and features of the application.
- Answer any questions about the application or installation in the process.
- Adjust the application settings based on customer's needs.
- Confirm the application is installed, set up correctly and works properly.
The service covers installation of any Kaspersky application on one device that supports Windows or Mac operating systems. The service is redeemable 24x7, excluding major holidays.
PC Health-Check Service
Fast and easy way to get your computer running better!
Don't tolerate a slow computer anymore! Our experts will perform a multi-point inspection on your device and help get it running better than ever. During a remote session we will:
- Install the latest system updates and configure automated updates.
- Update drivers.
- Remove junk apps and bloatware.
- Remove unwanted or junk browser add-ons.
- Clean up temp files and folders.
See the full terms and conditions.
Virus Removal Service
A fast and easy way to address malware on your device!
Trying to remove malware from your computer can be a daunting task. However, we have the tools and resources to quickly remove them and restore your computer — all from the comfort of your own home! During a remote session we will:
- Assess the device for the presence of malware.
- Verify and identify the infection.
- Disable, quarantine, or delete files and folders related to malware.
See the full terms and conditions.