More than 15 minutes elapsed between receiving the activation code from My Kaspersky and activating the application.
Wait several minutes, and then try to activate Kaspersky Security Cloud once again.
If the issue persists, submit a request to Kasperky Lab technical support via the My Kaspersky portal. Please include a detailed description of the issue. For information on how to use My Kaspersky, see the Online Help page.
Release of antivirus database updates (required to protect your computer/server/mobile device)
Providing technical support over phone / web
Release of patches for the application (addressing detected bugs)
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