More than 15 minutes elapsed between receiving the activation code from My Kaspersky and activating the application.
Wait several minutes, and then try to activate Kaspersky Security Cloud once again.
If the issue persists, submit a request to Kasperky Lab technical support via the My Kaspersky portal. Please include a detailed description of the issue. For information on how to use My Kaspersky, see the Online Help page.
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