You can only update the application databases if you have an active license and are connected to the Internet.
By default, a database update is started as soon as you have installed the application. After that, the databases will be updated at optimal intervals.
You can also run an update manually.
To update databases of Kaspersky Internet Security, use one of the following methods:
The following files are downloaded and installed on your computer during updates:
If the error persists, submit a request to Kaspersky Lab technical support via My Kaspersky. Please include a detailed description of the issue.
For information on how to use My Kaspersky, see the Online Help page.
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