To reduce the risk of being infected by cryptoviruses (malware that encrypts your files and demand a ransom), we recommend that you enable the following protection components:
Make sure the Behavior Detection, Remediation Engine and Automatic Exploit Prevention components are enabled in the settings.
The Host Intrusion Prevention has been set up for protection against file-encrypting malware.
Before installing patches for Kaspersky Lab solutions, it is necessary to temporarily restore initial settings. If your browser is located in a group with high or low restrictions it will not be possible to download protected files.
The Host Intrusion Prevention has been set up for protection against file-encrypting malware. If a malicious file is run on a managed computer, Kaspersky Security Center 10 will register that event. To track the events, go to Administration Server → Events.
If the Administration Server registers too many events, the oldest will be overwritten.
Documents
DOC, DOCX, PDF
XLS, XLSX
PPT, PPTX, RTF
ODT, ODP, ODS
DJVU
Images
JPG, JPEG, BMP
GIF, PNG, PSD
CDR, DWG, MAX
3DS
Archives
RAR, ZIP, 7Z
TAR, GZ
Multimedia
AVI, MP3, WAV
MKV, FLAC, MP4
MOV, WMV
Databases
MDB, 1CD, SQLITE
SQL
Other
KWM, ISO, TORRENT
PHP, C, CPP
PAS, CER, KEY
PST, LNK
If you have found a malicious file that may cause infection and encryption of files, send a request to technical support through Kaspersky CompanyAccount. Attach the file to your request and add the comment “possible cryptovirus”.
To find the files that have been removed during disinfection, click Storage in the main window of Kaspersky Endpoint Security 11 for Windows.
Release of antivirus database updates (required to protect your computer/server/mobile device)
Providing technical support over phone / web
Release of patches for the application (addressing detected bugs)
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