This article concerns:
To diagnose problems in operation of the following servers:
We recommend that you create a backup copy of the registry before editing its values.
The trace file will be created in the Network Agent installation folder under the name "$klnagent-1103.log.
Submit a request to Kaspersky technical support via Kaspersky CompanyAccount. Please include a detailed description of the issue. Before contacting the support, see the guide on creating a request in the knowledge base.
The trace file will be created:
Release of antivirus database updates (required to protect your computer/server/mobile device)
Providing technical support over phone / web
Release of patches for the application (addressing detected bugs)
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