Before request

Before creating a request to Kaspersky technical support

If you haven't found the solution for your issue in Online Help, Knowledge Base or other sources, create a request to Kaspersky technical support. For more information about product support rules, see this article.

Before contacting technical support, make sure you have an active license added to your Kaspersky CompanyAccount. For more information, see this article.

If you want to extract maximum benefit from Kaspersky products, choose Professional Services.
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If you want a guaranteed response within a set period of time and the request being processed with high priority, choose a Premium Support plan.
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