How to enable or disable writing Network Agent logs in Kaspersky Endpoint Security for Mac
Latest update: July 04, 2024
ID: 15299
Show applications and versions that this article concerns
- Kaspersky Endpoint Security 12.1 for Mac (version 12.1.0.553)
- Kaspersky Endpoint Security 12 for Mac (version 12.0.0.325)
- Kaspersky Endpoint Security 11.3.0 for Mac (version 11.3.0.320)
- Kaspersky Endpoint Security 11.2.1 for Mac (version 11.2.1.145)
- Kaspersky Endpoint Security 11.2.0 for Mac (version 11.2.0.185)
How to enable Network Agent tracing
- Stop Network Agent:
sudo launchctl unload /Library/LaunchDaemons/com.kaspersky.klnagent.plist
- Create a backup copy of the ‘com.kaspersky.klnagent.plist’ file:
sudo cat /Library/LaunchDaemons/com.kaspersky.klnagent.plist > /path/to/backup/copy
- Allow editing of the ‘com.kaspersky.klnagent.plist’ file:
sudo chmod ugo+w /Library/LaunchDaemons/com.kaspersky.klnagent.plist
- Import the file with enabled tracing.
sudo cat klnagent_enabled_traces.plist > /Library/LaunchDaemons/com.kaspersky.klnagent.plist
- Restore the access permissions to the ‘com.kaspersky.klnagent.plist’ file:
sudo chmod ugo-w /Library/LaunchDaemons/com.kaspersky.klnagent.plist
- Run Network Agent:
sudo launchctl load /Library/LaunchDaemons/com.kaspersky.klnagent.plist
The path to the log file is: /Library/Logs/klnagent_trace.log
How to disable Network Agent tracing
- Stop Network Agent:
sudo launchctl unload /Library/LaunchDaemons/com.kaspersky.klnagent.plist
- Allow editing of the ‘com.kaspersky.klnagent.plist’ file:
sudo chmod ugo+w /Library/LaunchDaemons/com.kaspersky.klnagent.plist
- Restore the backup copy of the ‘com.kaspersky.klnagent.plist’ file:
sudo cat path/to/backup/copy > /Library/LaunchDaemons/com.kaspersky.klnagent.plist
- Restore the access permissions to the ‘com.kaspersky.klnagent.plist’ file:
sudo chmod ugo-w /Library/LaunchDaemons/com.kaspersky.klnagent.plist
- Run Network Agent:
sudo launchctl load /Library/LaunchDaemons/com.kaspersky.klnagent.plist