.NET Framework or .Net Desktop Runtime error when installing or starting a Kaspersky application

Latest update: July 28, 2023 ID: 11682
 
 
 
 

Issue

You can encounter a .NET Framework or .Net Desktop Runtime error during the installation or start of a Kaspersky application.

Solution

If the .Net Framework error occurs, follow the steps below:

  1. Download and run Microsoft .NET Framework Repair Tool.
  2. Follow the steps of the installation wizard and then restart the computer.
  3. Try installing or starting a Kaspersky application once again.

If the Microsoft .NET Framework Repair Tool did not help to solve the issue, follow the recommendations depending on the version of your operating system:

For Windows 10, Windows 11:

Install the latest operating system updates from the Microsoft website and try installing or running a Kaspersky application once again.

If the .Net Desktop Runtime error occurs, follow the steps below:

  1. Download and install Microsoft .NET Desktop Runtime for х86 from the .NET Desktop Runtime section.
  2. Try installing or starting a Kaspersky application once again.

For Windows 8:

  1. Download and install .Net Framework.
  2. Try installing or starting a Kaspersky application once again.

For Microsoft Windows 7 Service Pack 1:

  1. Delete the application using the standard Windows tools (click StartControl PanelPrograms and Features → Uninstall/Change).
  2. Download and install .Net Framework.
  3. Try installing and starting a Kaspersky application once again.

What to do if the issue persists

If the issue persists, submit a request to Kaspersky Customer Service.

Customer Service for Kaspersky Free is not provided. You can look up your problem on our Forum or create a new topic with a detailed description of the issue.

If you want full Customer Service, download a supported solution for home and buy a license for it.

 
 
 
 
 
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