How to enable Protection against screen lockers in Kaspersky Security Cloud
Latest update: April 20, 2017
ID: 13363
The article refers to Kaspersky Security Cloud — Family and Kaspersky Security Cloud — Personal.
Screen lockers are malicious programs that display a banner on the screen which cannot be closed and demand a ransom for removing it.
However, you will not necessarily receive an unlocking code if you do what criminals demand.
If you see a banner with a demand that you send a text message or make a money transfer to unlock the computer, use a keyboard shortcut that will cause Kaspersky Security Cloud to detect and remove the screen locker.
How to unlock the screen using a keyboard shortcut
If your screen is locked by a screen locker, use the preset key combination.
If you have not set custom key combination, press CTRL+ALT+SHIFT+F4 to remove the banner.
Next, run a Full Scan.
You can close the banner manually or using the key combination even if protection against screen lockers is disabled.
Ho to configure protection against screen lockers
By default, Protection against screen lockers is enabled.
To set the key combination:
- In the main window of Kaspersky Security Cloud, click the gear icon
.
- For the guide on opening the application window, please refer to this article.
- In the Settings view, go to Protection and select System Watcher.
- Make sure that the check box Detect and close screen lockers is enabled In the System Watcher settings window.
- Set the shortcut that will enable Kaspersky Security Cloud to detect and remove screen-locking ransomware.
