Restoring data from FTP storage

April 5, 2024

ID 201581

Kaspersky Small Office Security does not support Backup and Restore over FTP. To restore backup copies created in other Kaspersky applications from FTP storage, follow the instructions below.

To restore backup copies from FTP storage:

  1. Open the main application window.
  2. Select the Performance section.
  3. In the Backup and Restore block, click the View my backups button.

    This opens the Backup and Restore window.

  4. Click the My storages link to open the Storages window.
  5. Open the FTP storage folder in Windows Explorer.
  6. Copy the data (including the storage.xml file) to a local drive (for example, С:\<folder name>).
  7. In the Storages window next to the FTP storage, click the Delete storage button.
  8. In the deletion confirmation window, click Delete.

    The FTP storage is now deleted.

  9. In the Storages window, click the Connect my storage button.
  10. In the Connect storage window, select the Local drive section and use the Browse button to specify the path to the folder containing the backup copies that you copied to the local drive from FTP storage.
  11. In the Storages window, next to the connected storage, click the View files button.
  12. Follow the standard restoration procedure.

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