How to use Kaspersky Small Office Security 6 to clean up your computer
Using the PC Cleaner feature of Kaspersky Small Office Security, you can:
- Find and remove applications and browser extensions that were installed without your consent or are rarely used.
- Send Kaspersky Lab data about an application that annoys you or causes problems.
Kaspersky Small Office Security scans all installed applications and browser extensions to find the following reasons for removal:
- They provide false information.
- They were installed together with another application, without consent or involuntary.
- They display anonymous messages or banners, or conceal their operation or methods to close them.
- They slow down computer startup and performance.
- They are not supported by a vendor, and contain vulnerabilities.
- They are rarely used.
- They collect and transmit your data, and can redirect or block traffic.
- They modify the settings and behavior of the operating system or browser, or restrict the capability to modify settings.
You can manually run an analysis of installed applications and browser extensions or configure a start schedule.
How to manually run an analysis of installed applications and extensions
- In the main window of Kaspersky Small Office Security, click More Tools. To learn how to open the application, please refer to the instructions in this article.
- Go to the Clean and Optimize section and click the PC Cleaner link.
- Click Start. An analysis of objects is started. If Kaspersky Small Office Security will find applications or browser extensions to remove, and the window will show a link to their lists.
- Click the link.
- If you want to:
- Remove the application or browser extension from your computer, click the Remove button in the line containing the object. Kaspersky Small Office Security will start the removal process. Follow the detailed instructions of the Wizard.
- To leave the application or browser extension and exclude the object from analysis, click the Hide button in the line containing the object. The object will be added to the list of exclusions.
How to configure a schedule for running an analysis
- In the main window of Kaspersky Small Office Security, click the settings button in the lower-left corner. To learn how to open the application, please refer to the instructions in this article.
- Go to the Protection section and select Application Manager.
- In the PC Cleaner section, select the Analyze installed applications and browser extensions check box.
- Click the Configure schedule link.
- In the Run analysis drop-down list, select one of the options:
- Automatically. Kaspersky Small Office Security will run an analysis once every 24 hours at the time set by default.
- Every day. In the Time field, specify the time to run the analysis. Kaspersky Small Office Security will perform the analysis every day at the time you specified.
- Every weekday. In the Time field, specify the time to run the analysis. Kaspersky Small Office Security will run the analysis at the specified time only on weekdays.
- Every weekend. In the Time field, specify the time to run the analysis. Kaspersky Small Office Security will run the analysis at the specified time only on weekends.
- Weekly. In the Day of the week list, select the day to perform the analysis and specify its start time in the Time field. Kaspersky Small Office Security will run an analysis once a week on the day and time you specify.
- Monthly. In the Day of the month field, select the day to perform the analysis and specify its start time in the Time field. Kaspersky Small Office Security will run an analysis once a month on the day and time you specify.
- Select the Run object analysis on the next day if computer is turned off check box to run an analysis after the computer is turned on if a scheduled analysis was missed while it was turned off.
- Select the Run object analysis only when screensaver is active or computer is locked check box to run an analysis of objects when you are not working on the computer.
- Click Save.
How to send data about a problematic application to Kaspersky Lab
If the Kaspersky Small Office Security analysis results did not show an application that annoys you or causes problems, send data about that application to Kaspersky Lab for additional analysis:
- In the main window of Kaspersky Small Office Security, click More Tools. To learn how to open the application, please refer to the instructions in this article.
- Go to the Clean and Optimize section and click the PC Cleaner link.
- Click the Report annoying application link. The mouse cursor changes into a target.
- Move the cursor over the window of the application that you want to report to Kaspersky Lab.
- Left-click it. The necessary data will be gathered.
- Click the Send button.
- In the window that opens, select the I have read the Statement regarding data processing and agree to send the data check box and click the Confirm and send button.
Data on the application will be sent to Kaspersky Lab for additional analysis.
What to do if an error occurs during application removal
If an error occurs when using Kaspersky Small Office Security to remove an application:
- Restart your computer.
- Log in to the administrator account on your computer.
- Check if the application you are trying to remove is running. If it is running, close it.
- Remove the application using the standard tools of Windows. To learn how to remove an application in Windows 10, please refer to the instructions in this article.
Failure to remove an application may be due to problems with the Windows Installer service. Visit the Microsoft Windows technical support website for a list of all possible issues.
If the error persists, contact the technical support service of the application's developer, or contact Microsoft.