How to export an update report to a file in Kaspersky Total Security 2018

Latest update: July 18, 2017 ID: 13682

To determine the cause of any issues that occur during a Kaspersky Total Security 2018 databases update, Kaspersky Lab Technical Support may ask for a detailed update report. Information on the progress of update tasks is recorded in the application report. 

To get a detailed update report, do the following:


1. Enable the logging non-critical events.


2. Run a database update


3. Save an update report to a file


4. Submit a request to Kaspersky Lab Technical Support


5. Disable logging of non-critical events

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