Total number of requests denied

Name

Total number of requests denied

Definition

Total number of object processing requests made by the file interception driver and not accepted by the application processes; counted from the time Kaspersky Industrial CyberSecurity for Nodes was last started.

The application skips objects for which processing requests are denied by Kaspersky Industrial CyberSecurity for Nodes processes.

Purpose

This counter can help you detect:

• Reduced Real-Time Computer Protection because Kaspersky Industrial CyberSecurity for Nodes processes are overworked.
• Interruption of Real-Time Computer Protection because of failures of file interception dispatchers.

Normal / threshold value

0 / 1

Recommended reading interval

1 hour.

Recommendations for configuration if value exceeds the threshold

The number of denied processing requests corresponds to the number of skipped objects.

The following situations are possible depending on counter behavior:

• The counter shows several requests denied over an extended period of time: all Kaspersky Industrial CyberSecurity for Nodes processes were fully loaded, so Kaspersky Industrial CyberSecurity for Nodes could not scan objects.

  To avoid skipping objects, increase the number of application processes for the Real-Time Computer Protection tasks. You can use such Kaspersky Industrial CyberSecurity for Nodes settings as Number of processes for real-time protection.

• The number of request denied significantly exceeds the critical threshold and is growing quickly: the file interception dispatcher has crashed. Kaspersky Industrial CyberSecurity for Nodes is not scanning objects when they are accessed.

  Restart Kaspersky Industrial CyberSecurity for Nodes.