Reinstalling Kaspersky Next XDR Expert after a failed installation

May 15, 2024

ID 272294

During the installation of Kaspersky Next XDR Expert, on the administrator host, KDT displays an installation log that shows whether the Kaspersky Next XDR Expert components are installed correctly.

After installing Kaspersky Next XDR Expert, you can run the following command to view the list of all installed components:

./kdt status

The installed components list is displayed. Correctly installed components have the Success status. If the component installation failed, this component has the Failed status.

To view the full installation log of the incorrectly installed Kaspersky Next XDR Expert component, run the following command:

./kdt status -l <component_name>

You can also output all diagnostic information about Kaspersky Next XDR Expert components by using the following command:

./kdt logs get --to-archive

You can use the obtained logs to troubleshoot problems on your own or with the help of Kaspersky Technical Support.

To reinstall incorrectly installed Kaspersky Next XDR Expert components,

  • If you did not modify the configuration file, run the following command, and then specify the same transport archive that was used for the Kaspersky Next XDR Expert installation:

    ./kdt apply -k <path_to_XDR_archive>

  • If you need to change the installation parameters, export the configuration file, modify it, and then run the following command with the transport archive and the updated configuration file:

    ./kdt apply -k <path_to_XDR_archive> -i <path_to_configuration_file>

KDT reinstalls only the incorrectly installed Kaspersky Next XDR Expert components.

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