When your payment is processed, you will receive a confirmation email. The confirmation will be sent to the email address that is linked to your Google account. You can view your order history in Google Play and on the payments.google.com page.
In some cases it can take up to 24 hours to process the purchase, so please wait for a day if it does not activate immediately. If the premium version is still unavailable:
Kaspersky for Android will be reinstalled.
If the app still fails to switch to premium, submit a request to Kaspersky technical support by choosing the topic and filling out the form.
If you have changed the device, reset it or reinstalled the operating system, Kaspersky Internet Security for Android may ask you to enter your activation code.
If this happens, submit a request to Kaspersky technical support by choosing the topic and filling out the form. Include in your request:
How to cancel an app subscription for mobile devices
Please let us know how we can make this website more comfortable for you
Thank you for submitting your feedback. We will review your feedback shortly.
Your feedback will be used for content improvement purposes only. If you need assistance, please contact technical support.
Your suggestions will help improve this article.