Full-disk encryption issues in Kaspersky Endpoint Security 10 SP1 MR3 on specific device models

 

Kaspersky Endpoint Security 10 for Windows (for workstations and file servers)

 
 
 

Full-disk encryption issues in Kaspersky Endpoint Security 10 SP1 MR3 on specific device models

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Latest update: October 09, 2019 ID: 11593
 
 
 
 
This article concerns Kaspersky Endpoint Security 10 for Windows Service Pack 1 Maintenance Release 3 (version 10.2.5.3201).
 
 
 
 

The following devices have limited support Full Disk Encryption with Kaspersky Endpoint Security 10 Service Pack 1 Maintenance Release 3 installed:

Model Limitation
Acer Aspire E5-574 (UEFI) Encryption not supported
Acer TravelMate 8572T (BIOS) Encryption not supported
Acer TravelMate P453-M (UEFI) Encryption not supported
Dell Latitude D630 (BIOS) Encryption not supported
Dell Latitude E5570 (BIOS) Encryption not supported
Dell Latitude E6230 (UEFI) Switching input languages with hotkey combinations is unavailable.
Authentication Agent does not identify USB devices when the Legacy ROM option is disabled in UEFI.
Dell Latitude E7270 (BIOS) Encryption not supported
Dell Latitude E7470 (BIOS) Encryption not supported
Dell Latitude E5470 (BIOS) Encryption not supported
Dell Latitude E6410 (UEFI) Encryption not supported
Dell Latitude E6420 (UEFI) Authentication Agent does not support smart cards and tokens.
Dell Precision 5510 (BIOS) Encryption not supported
Dell Vostro 1320 (BIOS) Encryption not supported
Dell Vostro 1720 (BIOS) Encryption not supported
Dell Vostro 5470 Encryption not supported
FUJITSU CELSIUS W370 (BIOS) Encryption not supported
FUJITSU LIFEBOOK A555 (BIOS) Encryption not supported
FUJITSU LIFEBOOK U772 Encryption not supported (Authentication Agent is not compatible with the devices which use Intel Rapid Start).
FUJITSU LIFEBOOK WS1 The SSO technology is not supported.
HP 250 G3 (UEFI) Encryption not supported
HP 350 G1 (UEFI) Encryption not supported
HP 350 G2 (UEFI) Encryption not supported
HP EliteBook 8540p Encryption not supported
HP EliteBook Folio 1040 G2 (UEFI) Encryption not supported
HP EliteDesk 800 G1 SFF (BIOS) Encryption not supported
HP ProBook 430 G1 (UEFI) Encryption not supported
HP ProDesk 400 G2 (BIOS) Encryption not supported
HP ProDesk 600 G1 (BIOS) Encryption not supported
HP Spextre XT Pro 13-b000 (UEFI Mode) Encryption not supported
HP ZBook 14 G2 (BIOS) Encryption not supported
HP ZBook 15 G2 (BIOS) Encryption not supported
HP ZBook 15u G2 (BIOS) Encryption not supported
HP ZBook 17 G2 (BIOS) Encryption not supported
Lenovo Thinkpad E455 (BIOS) Encryption not supported
Lenovo Thinkpad T430 (2344BMU) Encryption not supported
Lenovo Thinkpad T440P (BIOS) Encryption not supported
Lenovo Thinkpad T440P (20AWS1A600) (BIOS) Encryption not supported
Lenovo Thinkpad T450 (BIOS) Encryption not supported
Lenovo ThinkPad T540p (20BE00B8GE) (BIOS) Encryption not supported
Lenovo Thinkpad X121e (BIOS) Encryption not supported
Lenovo ThinkPad X240 Encryption of the SSDpart of the hybrid drive is not supported
Lenovo Thinkpad X250 (BIOS) Encryption not supported
Lenovo 20BVS00T00 (UEFI) Encryption not supported
Motherboard ASUS H77 (UEFI) Switching languages with hotkey combinations is unavailable.
SafeNet etoken 7300 is not identified.
Motherboard ASUS P7P55D (BIOS) Authentication Agent troubleshooting mode is unavailable.
In some cases, reading or writing errors occur due to reconfiguration of the i8259 controller: test authentication agent completes its work with an error.
Encryption is not supported on computers running under Microsoft Windows XP.
Motherboard MoBo 760GM-E51 (BIOS) Encryption not supported

Common limitations:

  • Authentication Agent is not compatible with the devices which use Intel Rapid Start.
 
 
 
 
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