Dumps and reports
Sort by
How to take a screenshotMarch 28, 2023
How to find the name and the version number of a Kaspersky applicationOctober 30, 2023
How to get installation and removal traces of Kaspersky applicationsJuly 14, 2023
How to get a full memory dump when Windows Vista, Windows 7, 8, 8.1, 10, or 11 stops respondingAugust 31, 2023
How to get a Problem Steps Recorder log in Windows 7August 31, 2023
Get System Info toolJuly 17, 2024
kl1_log toolAugust 31, 2023
Windows 7 memory dumpAugust 31, 2023
How to get a Microsoft Outlook log fileJanuary 11, 2018
EICAR test file for checking Kaspersky applications' behaviorSeptember 13, 2023
How to get dump files of AVP.EXE process for a Kaspersky applicationJune 7, 2023
How to export and import Windows registry keys October 12, 2021
How to get a Steps Recorder log in Windows 8August 31, 2023
How to collect logs for Kaspersky Consumer programs in WindowsSeptember 1, 2023
How to get a full memory dump when Windows 7, 8, 8.1, 10, or 11 crashes with a blue screenAugust 31, 2023
Contacting the Anti-Spam LabApril 22, 2022
How to collect logs of Process MonitorMay 31, 2024
How to create reports using the Kaspersky Log utilityApril 6, 2021
Diagnosing problems by disabling application componentsAugust 31, 2018
How to get the dump file of a process in Windows 7, 8, 8.1, 10, 11 or Windows Server 2008, 2012, 2016, 2019July 11, 2022
How to get a complete memory dump when Windows 10 crashes with a blue screenAugust 31, 2023
How to collect traces for Kaspersky applicationsMarch 4, 2024
Upload files to our FTPJanuary 31, 2018
How to get Android smartphone's log fileAugust 31, 2023
How to collect network traffic logs with WireSharkApril 25, 2023
How to open the Support window in a Kaspersky applicationJuly 14, 2023
Statement regarding data processing when contacting technical support\customer service ("Support Statement")September 4, 2023
AVZ computer scanning toolAugust 31, 2023
How to create a bug report on Android devices and send it to KasperskyAugust 31, 2023
How to gather data from an Android device using the DumpAndroidApps utility and send it to Kaspersky Customer SeviceJune 25, 2024
How to find the version of your operating systemAugust 31, 2023
The Android Debug Bridge (adb) toolJanuary 22, 2021
How to enable or disable debugging mechanisms in beta version of a Kaspersky applicationDecember 1, 2021
About Trojan.Multi.AccesstrMarch 3, 2021
How to collect console and HAR logsJune 20, 2024
How to get System Watcher logs for a Kaspersky applicationAugust 31, 2023
Windows crashes with a blue screen after a Kaspersky application for business is installedAugust 31, 2020
How to collect basic diagnostic information from a computer using the collect.sh scriptMarch 19, 2024
Files to send to Kaspersky technical support in case of PDM malware detectionJuly 22, 2022
How to configure file and folder access auditing in WindowsDecember 12, 2022
Showing 1-10 of 40
Did you find what you were searching for?
Thank you for your feedback!