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How to take a screenshot
28 March 2023
How to find the name and the version number of a Kaspersky application
13 February 2023
How to get installation and removal traces of Kaspersky applications
09 August 2022
How to get a full memory dump when Windows Vista, Windows 7, 8, 8.1, 10, or 11 stops responding
22 July 2022
How to get a Problem Steps Recorder log in Windows 7
20 July 2022
Get System Info tool
14 March 2023
kl1_log tool
25 January 2023
Windows 7 memory dump
22 November 2022
How to get a Microsoft Outlook log file
11 January 2018
EICAR test file for checking Kaspersky applications' behavior
30 November 2021
How to get a process dump file using kldumper.exe
27 January 2021
How to get dump files of AVP.EXE process for a Kaspersky application
07 April 2023
How to export and import Windows registry keys
12 October 2021
How to get a Steps Recorder log in Windows 8
15 January 2021
How to collect logs for Kaspersky Consumer programs in Windows
05 April 2021
Automatic uploading of Kaspersky applications crash dump files to Kaspersky servers
14 July 2022
How to get a full memory dump when Windows 7, 8, 8.1, 10, or 11 crashes with a blue screen
22 July 2022
Contacting the Anti-Spam Lab
22 April 2022
How to collect logs of Process Monitor
11 December 2020
How to create reports using the Kaspersky Log utility
06 April 2021
Diagnosing problems by disabling application components
15 January 2018
How to get the dump file of a process in Windows 7, 8, 8.1, 10, 11 or Windows Server 2008, 2012, 2016, 2019
11 July 2022
How to get a complete memory dump when Windows 10 crashes with a blue screen
17 June 2021
How to get traces for Kaspersky products
20 July 2022
Upload files to our FTP
31 January 2018
How to get Android smartphone's log file
21 June 2019
How to collect network traffic logs with WireShark
25 April 2023
How to open the Support window in a Kaspersky application
15 January 2021
Statement regarding data processing when contacting technical support ("Technical Support Statement")
29 May 2019
AVZ computer scanning tool
15 October 2021
How to create a bug report on Android devices and send it to Kaspersky
29 December 2022
How to create a report about an Android device using the DumpAndroidApps utility and send it to Kaspersky
29 December 2022
How to find the version of your operating system
16 February 2022
The Android Debug Bridge (adb) tool
22 January 2021
How to enable or disable debugging mechanisms in beta version of a Kaspersky application
01 December 2021
About Trojan.Multi.Accesstr
03 March 2021
How to collect console and HAR logs
13 September 2022
How to get System Watcher logs for a Kaspersky application
15 April 2021
Windows crashes with a blue screen after a Kaspersky application for business is installed
31 August 2020
How to collect basic diagnostic information from a computer using the collect.sh script
09 December 2022
Files to send to Kaspersky technical support in case of PDM malware detection
22 July 2022
How to configure file and folder access auditing in Windows
12 December 2022
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