Support Tools in Kaspersky Small Office Security 4 for File Server

 

Kaspersky Small Office Security 4.0 (FS)

 
 
 

Support Tools in Kaspersky Small Office Security 4 for File Server

Back to "Troubleshooting"
2015 Mar 18 ID: 11857
 
 
 
 
To solve some of the problems with Kaspersky Small Office Security 4 for File Server that you may encounter, Kaspersky Lab Technical Support may require trace files of the application's components.
We DO NOT RECOMMEND that you perform the actions described below unless they are required and guided by a Technical Support engineer. Trace collection may account for disk space shortage if enabled accidentally.
 
 
 
 
 

1. How to generate and locate trace files

 
 
 
 
 

2. How to run an AVZ script

 
 
 
 
 

3. How to create the system state report

 
 
 
 
 

4. How to upload trace files to Kaspersky Lab server

 
 
 
 
 

5. How to save the reports

 
 
 
 
Was this information helpful?
Yes No
Thank you
 

 
 

How can we improve this article?

Your feedback will be used for content improvement purposes only. If you need assistance, please contact technical support.

Submit Submit

Thank you for your feedback!

Your suggestions will help improve this article.

OK