Support Tools in Kaspersky Small Office Security 4 for File Server
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Kaspersky Small Office Security 4.0 (FS)

 
 
 

Support Tools in Kaspersky Small Office Security 4 for File Server

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2015 Mar 18 ID: 11857
 
 
 
 
To solve some of the problems with Kaspersky Small Office Security 4 for File Server that you may encounter, Kaspersky Lab Technical Support may require trace files of the application's components.
We DO NOT RECOMMEND that you perform the actions described below unless they are required and guided by a Technical Support engineer. Trace collection may account for disk space shortage if enabled accidentally.
 
 
 
 
 

1. How to generate and locate trace files

 
 
 
 
 

2. How to run an AVZ script

 
 
 
 
 

3. How to create the system state report

 
 
 
 
 

4. How to upload trace files to Kaspersky Lab server

 
 
 
 
 

5. How to save the reports

 
 
 
 
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