How to remove viruses from your computer before installing a Kaspersky Lab product
We use cookies to make your experience of our websites better. By using and further navigating this website you accept this. Detailed information about the use of cookies on this website is available by clicking on more information.
Accept and close

 

 

Kaspersky Small Office Security 6

 
 
 

How to remove viruses from your computer before installing a Kaspersky Lab product

Back to "Installation and Removal"
2018 Sep 27 ID: 12781
 
 
 
 

This article concerns:

  • Kaspersky Internet Security
  • Kaspersky Anti-Virus
  • Kaspersky Total Security
  • Kaspersky Small Office Security
 
 
 
 

When you are installing a Kaspersky Lab product, the following errors might occur:

This means that your computer has most likely been infected with malware that is blocking the installation. Should this be the case, we recommend that you do the following:
 
 
 
 
 

Use the Kaspersky Virus Removal Tool

 
 
 
 
 

Use Kaspersky Rescue Disk

 
 
 
 
 

What to do if the application still fails to install

 
 
 
 
 

What to do after installing the application

 
 
 
 
Was this information helpful?
Yes No
Thank you
 

 
 

Have you found what you were looking for?

Please let us know how we can make this website more comfortable for you

Send feedback Send feedback

Thank you!

Thank you for submitting your feedback.
We will review your feedback shortly.

 

How can we improve this article?

We will not be able to contact you if you leave your email address or phone number. To contact technical support, please sign in to your Personal Account.

Submit Submit

Thank you for your feedback!

Your suggestions will help improve this article.

OK