"Secure connection is temporarily unavailable" message in Kaspersky VPN Secure Connection

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Issue

The "Secure connection is temporarily unavailable" message appears when establishing secure connection in Kaspersky VPN Secure Connection.

Solution

1. Restart the application. See the guide below.
2. If restarting the application does not solve the issue, restart your computer.
3. Reset browser settings. See the guide below.

Secure connection is unavailable in the countries where the use of VPN is restricted by law. For the list of such countries, see this article.

What to do if the issue persists

Try waiting for an hour and relaunching Kaspersky VPN Secure Connection afterwards. If the application is still unable to establish secure connection, submit a request to Kaspersky technical support by choosing the topic and filling out the form.

 

How to restart the application

 

How to reset browser settings

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