“Secure connection is not available” message in Kaspersky Secure Connection
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Kaspersky Secure Connectiоn

 
 
 

“Secure connection is not available” message in Kaspersky Secure Connection

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2019 Jan 07 ID: 13493
 
 
 
 

Image: Secure connection is not available

If you see the message “Secure connection is not available” when attempting to establish a secure connection using Kaspersky Secure Connection, restart the application.

  1. Right-click the Kaspersky Secure Connection icon in the bottom-right corner of the Desktop and select Exit from the shortcut menu. If the application icon is hidden from the notification area, click the Show hidden icons arrow. 
  2. Reopen Kaspersky Secure Connection.
  3. Try to start a secure connection once again.

If restarting the application didn’t help, reboot the computer and try to start a secure connection once again.

If rebooting the computer didn’t help, try again in an hour. 

 
 
 
 
 

What to do if the issue persists

 
 
 
 
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