How to collect trace files for Kaspersky Total Security 2018 and send them to Technical Support

 

Kaspersky Total Security 2018

 
 
 

How to collect trace files for Kaspersky Total Security 2018 and send them to Technical Support

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2018 Feb 15 ID: 14009
 
 
 
 

To fix some of the problems with Kaspersky Total Security 2018 that you may experience, Kaspersky Lab Technical Support may require trace files of the application's components.

We do not recommend that you perform the actions described below unless they are required and guided by a Technical Support engineer. If enabled accidentally, trace collection may account for disk space shortage.
 
 
 
 
 

How to get trace files

 
 
 
 
 

How to locate trace files

 
 
 
 
 

How to upload trace files to the Kaspersky Lab server

 
 
 
 
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