What to do if Kaspersky for Mac functions incorrectly

 

Kaspersky for Mac

 
 
 
 

What to do if Kaspersky for Mac functions incorrectly

Back to "Troubleshooting"
Latest update: February 11, 2022 ID: 15824
 
 
 
 
The article concerns Kaspersky Standard, Plus.
 
 
 
 

If Kaspersky for Mac doesn’t work or returns errors:

  1. Restart the application. See the guide below.
  2. If the issue persists, try rebooting your Mac.
  3. If computer restart did not help, try reinstalling Kaspersky for Mac. See the guide below.

If the issue persists after reinstallation, collect trace files and send them to technical support. See below for instructions.

If you encountered issues activating the application, see the guide below.

 
 
 
 
 

How to restart the application

 
 
 
 
 

How to reinstall Kaspersky for Mac

 
 
 
 
 

How to get traces of the application performance

 
 
 
 
 

What to do in case of activation issues

 
 
 
 
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