Where to find Network Agent dump files

 

Kaspersky Security Center 10

 
 
 

Where to find Network Agent dump files

Back to "General Info"
ID: 9336
 
 
 
 

In case of problems with the Network Agent, Technical Support specialists may request its dump files for troubleshooting.

The required files (~klnagent-0.dmp) are located in the ~dumps folder, which can be found inside the application installation folder (C:\Program Files\Kaspersky Lab\NetworkAgent, by default).

If there are several dump files, add the most recent two files to archive and upload it to the FTP server specified by Technical Support specialists.

 
 
 
 
Was this information helpful?
Yes No
Thank you
 

 
 

How can we improve this article?

We will not be able to contact you if you leave your email address or phone number. To contact technical support, please sign in to your Personal Account.

Submit Submit

Thank you for your feedback!

Your suggestions will help improve this article.

OK