Where to find Network Agent dump files
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Kaspersky Security Center 10

 
 
 

Where to find Network Agent dump files

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ID: 9336
 
 
 
 

In case of problems with the Network Agent, Technical Support specialists may request its dump files for troubleshooting.

The required files (~klnagent-0.dmp) are located in the ~dumps folder, which can be found inside the application installation folder (C:\Program Files\Kaspersky Lab\NetworkAgent, by default).

If there are several dump files, add the most recent two files to archive and upload it to the FTP server specified by Technical Support specialists.

 
 
 
 
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