How to get trace files in Kaspersky Endpoint Security 10 for Windows
We use cookies to make your experience of our websites better. By using and further navigating this website you accept this. Detailed information about the use of cookies on this website is available by clicking on more information.
Accept and close

 

 

Kaspersky Endpoint Security 10 for Windows (for workstations and file servers)

 
 
 

How to get trace files in Kaspersky Endpoint Security 10 for Windows

Back to "Troubleshooting"
2018 Nov 21 ID: 9343
 
 
 
 

This article concerns the following versions of Kaspersky Endpoint Security 10 for Windows:

  • Service Pack 2 Maintenance Release 2 (10.3.0.6294)
  • Service Pack 2 Maintenance Release 1 (10.3.0.6294)
  • Service Pack 2 (10.3.0.6294)
 
 
 
 

After the installation of Kaspersky Endpoint Security 10 for Windows, Windows may stop responding or return a stop error at system startup, or when starting a task. This often occurs due to a conflict between Kaspersky Endpoint Security 10 for Windows and other software or drivers.

To find the cause of the problem, technical support engineers may request trace files of the application performance.

 
 
 
 
 

How to create trace files

 
 
 
 
 

Trace levels

 
 
 
 
 

How to delete trace files

 
 
 
 
Was this information helpful?
Yes No
Thank you
 

 
 

Have you found what you were looking for?

Please let us know how we can make this website more comfortable for you

Send feedback Send feedback

Thank you!

Thank you for submitting your feedback.
We will review your feedback shortly.

 

How can we improve this article?

We will not be able to contact you if you leave your email address or phone number. To contact technical support, please sign in to your Personal Account.

Submit Submit

Thank you for your feedback!

Your suggestions will help improve this article.

OK