What if Kasperksy Endpoint Security 10 for Windows installer fails to identify a third-party antivirus software?

 

Kaspersky Endpoint Security 10 for Windows (for workstations and file servers)

 
 
 

What if Kasperksy Endpoint Security 10 for Windows installer fails to identify a third-party antivirus software?

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Latest update: October 14, 2019 ID: 9537
 
 
 
 

This article concerns Kaspersky Endpoint Security 10 for Windows:

  • Service Pack 2 Maintenance Release 4 (version 10.3.3.304)
  • Service Pack 2 Maintenance Release 3 (version 10.3.3.275)
  • Service Pack 2 Maintenance Release 2 (version 10.3.0.6294)
  • Service Pack 2 Maintenance Release 1 (version 10.3.0.6294)
  • Service Pack 2 (version 10.3.0.6294)
  • Service Pack 1 Maintenance Release 4 (version 10.2.6.3733)
 
 
 
 

Description

Sometimes Kasperksy Endpoint Security 10 for Windows installer fails to identify third-party antivirus software.

Reason

This may occur with new versions of third-party antivirus software, or may be caused by that software self-defense mechanisms.

Solution

You can force the removal of third-party antivirus software the following ways:

  • Use special tools for removing third-party antivirus software.
  • Download a proprietary removal utility from manufacturer's website.
  • Write to Kaspersky Lab Technical support. You will receive recommendations and/or a speical INI file for that particular third-party software.
 
 
 
 
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